Terms & Conditions
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QLD Clean Pro Terms and Conditions
These Terms and Conditions govern the use of services provided by QLD Clean Pro and the use of our website. By booking our cleaning services or accessing our website, you agree to the terms outlined below.
1. Definitions
Company refers to QLD Clean Pro, operating in Queensland, Australia.
Client refers to any individual or business engaging our residential or commercial cleaning services.
Services include carpet cleaning, tile and grout cleaning and sealing, high pressure outdoor cleaning, and related cleaning services.
Website refers to the official QLD Clean Pro online platform.
2. Services Provided
QLD Clean Pro provides professional cleaning services across Queensland, including cities and surrounding suburbs.
Our services include:
Carpet cleaning services
Tile and grout cleaning and sealing
High-pressure outdoor cleaning
Residential cleaning
Commercial cleaning
Service availability may vary depending on location and scheduling.
3. Quotes & Pricing
All quotes are provided based on the information supplied by the client at the time of enquiry.
Pricing may change if:
The condition of surfaces differs from the description
Additional areas require cleaning
Access limitations affect service delivery
We aim to provide transparent and fair pricing before commencing work.
4. Booking & Cancellations
Bookings are confirmed once agreed by both parties.
If you need to cancel or reschedule, please notify us as early as possible. We aim to accommodate changes where scheduling allows.
Repeated late cancellations may result in limitations on future bookings.
5. Payment Terms
Payment is generally required upon completion of the service unless otherwise agreed.
Accepted payment methods are confirmed at the time of booking.
For larger commercial projects, payment arrangements may be discussed in advance.
6. Access & Safety
The client must:
- Provide safe and reasonable access to the property
Ensure the work area is clear of obstacles
Inform us of any hazards before the service
QLD Clean Pro follows standard safety practices and uses professional equipment suitable for residential and commercial environments.
7. Liability Limitations
While we take care to deliver high-quality results, the following limitations apply:
- Permanent stain removal cannot be guaranteed
Pre-existing damage, wear or surface deterioration may affect results
Grout that is severely damaged may not fully restore through cleaning alone
We assess surfaces before beginning work and inform clients where limitations may ap
8. Website Use
All website content, including text, branding and design, is owned by QLD Clean Pro.
Users must not:
Copy or reproduce website content without permission
Use the website for unlawful purposes
Attempt to interfere with website functionality
We aim to keep website information accurate, but details may change without notice.
9. Privacy
Your personal information is handled according to our Privacy Policy.
For details on how we collect and use information, please refer to our Privacy Policy page.
10. Changes to Terms
QLD Clean Pro reserves the right to update these Terms and Conditions at any time.
Updated terms will be effective once published on our website.
11. Contact Information
If you have questions regarding these Terms and Conditions, please contact:
QLD Clean Pro
Queensland, Australia
Contact QLD Clean Pro
Need professional cleaning services in Queensland?
Contact QLD Clean Pro today for carpet cleaning, tile & grout cleaning and high pressure outdoor cleaning. Our team is ready to assist homes and businesses across Queensland.
Phone:
+61485668911
Email:
info@qldcleanpro.com
Address:
Park ridge, Brisbane, Queensland, Australia
Working Hours:
7:00 AM to 7:00 PM Monday to Sunday
Book Online
Online Booking For Appointments.
